Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.

On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

You said, we did - Housing needs and strategy service resident feedback form

Please tell us how we can improve our Housing needs and strategy service.Our work includes preventing homelessness, providing housing options, working with Housing Associations, and supporting Tenant Management Organisations.

Your suggestion

We will use your feedback to help us improve. We will update our website to let you know where we make improvements as a result of the feedback we received.

Would you be interested in joining our resident focus groups?

To help us continuously improve our services we’re looking for residents who would be interested in joining a focus group, or giving feedback via a questionnaire. We really do value your view and welcome all feedback from residents. We will respond to every feedback questionnaire submitted if you leave your contact details.

Do you live in Islington?

Would you like to join a focus group?

Are you interested in giving feedback through a questionnaire?

First name

Last name

Phone number

All focus group meetings will be run via Microsoft Teams or Zoom, at a time convenient for you and by someone who is independent from the service. This will ensure you can provide honest and transparent feedback to enable us to improve our services for you in the future. We offer a gift voucher to say thank you for taking the time to give us your feedback.

The council will only use the information you provide for the specific purpose outlined in this form and it will not be shared with any third parties. We will retain this information for a period of no longer than one year. For more information on how we hold and look after your personal information please see our privacy notice.