Request a repair online

You can use this form to request a non-emergency repair in your own home if you are an Islington Council tenant and you’ve lived in your home for more than eight weeks.

Request a repair online

You can’t request a repair this way if

• the repair is an emergency (a danger to health or safety)
• the problem is in a communal area of the building

or if you are

• a Housing Association tenant - in this case you should contact your association directly
• a PFI (Partners for Islington) tenant or TMO (Tenancy Management Organisation) tenant
• in temporary accommodation
• a tenant in an Islington Council property that is still under warranty, because you moved in within the last eight weeks. In this case, you should contact Housing Services.

To request a repair, you will need:

• Your postcode 
• Your rent account number. (Where to find this)