How to pay
Direct debit
The easiest way to pay your annual service charges and major works charges is by monthly direct debit.
Read our instalment plan terms and conditions.
Online
Phone
Pay your service charges by phone, using a debit or credit card:
- Freephone: 0800 694 3344. Line are open 8am to 8pm Monday to Friday, and 8am to 12 noon on Saturday.
- Pay any time with the automated service: 020 7527 8000
Other options for major works
We have other payment options for major works and you can get a discount if you pay early.
Related information
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Payment options for major works
You have a number of options when paying for major works
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How service charges are calculated
How we calculate your portion of the cost
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Disputing your service charge
What to do if you disagree with your service charge
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Service charge arrears
Help if you're having problems paying