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Christmas and new year opening times and services

Find out our opening times and service changes over Christmas and New Year holidays. This includes changes to bin collection days, parking and customer contact centre opening hours.

Islington Town Hall will be closed from Thursday 2 to Monday 6 January 2025 for planned maintenance. Registrar services will be reopen on Monday 6 January 2025.

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Environmental Information Regulations (EIR)

Since 1 January 2005, we have been legally bound to deal with requests for information that are covered by the Environmental Information Regulations (EIR)

Definition of environmental information

Environmental information covers information on the state of the environment, such as air, water, soil, land, flora and fauna and diversity and will also include information on genetically modified organisms. 

In addition, information on emissions and discharges, noise, energy, radiation, waste and other such substances; measures and activities such as policies, plans and agreements; reports, cost benefit and economic analyses are included. The state of human health and safety, contamination of the food chain; cultural sites and built structures as they may be affected by environmental factors, will also be considered environmental information.  

Distinctions between EIR and the Freedom of Information Act

The two acts above are aligned in many ways. At Islington, therefore, both sets of regulations are dealt with under the same process. The key to this process is that:

  • A response to all requests for information must be provided within 20 working days
  • Information can only be withheld when allowed (or required) to do so by specific exemptions granted to us by law 

The differences are that:

  • EIR provides different exemptions that can be applied for, compared to FOI
  • EIR requires that requests are taken over the telephone, whereas most FOI requests should be written
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.