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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Local health services are still here to help

Please do not delay accessing local services if you need support, they have adapted to the current situation and put in measures to ensure people’s safety. More information on individual services can be found below.

Breathe, your local stop smoking service

Your local stop smoking service, Breathe, is here to help and motivate you when you decide to stop smoking. They offer a range of in-person and telephone appointments with a stop smoking specialist and you will receive free nicotine replacement products or disposable vapes to get you started. It’s a free and confidential service for people who live, work or study in Islington or Camden. Contact them today to set up the right support package for you. Call 020 36332609 or visit breathestopsmoking.org. 

Looking for some extra support?

  • Sign up to regular motivational texts from Stop Smoking London
  • For stop smoking support out of hours, call the Stop Smoking London helpline on 0300 123 1044, available seven days a week at the following times: Monday to Friday 9am-8pm, Saturday and Sunday 11am to 4pm.
  • Looking for support to stop smoking in another language? Stop Smoking London’s online information and motivational texts are available in several languages, including Turkish. Find out on the Stop Smoking London website.

Support with substance misuse

Services are still operating and can offer advice, support and guidance if you are worried about your drug use, drinking or somebody else’s. If you live in Islington or are registered with an Islington GP, get in touch with your local service who can discuss support options:

Camden and Islington residents can also take a free online self-assessment on the Lower My Drinking website and download the Lower My Drinking app (IOS and Android) to access support to track and reduce drinking.

Support from sexual health services

This CNWL Sexual Health Service is still available, having adapted to operating a telephone consultation system with booked appointments where needed. Please call before going to a clinic. You can still access:

  • This service is still here to support you, having adapted to a phone triage system for anyone requesting an appointment.
  • Walk-in services are still available for those in need of emergency care.
  • Medication and contraception can be posted out after a teleconsultation.

North Central London Abortion Services

  • This service is accessible to support you, with remote access and telephone assessments being used as appropriate to support and triage women. 
  • Get support by calling 0333 999 9951

Under 25’s sexual health and contraception

This service is still available, having adapted to operating a telephone consultation system with booked appointments where needed. Please call before going to a clinic. You can still access:

  • emergency and regular contraception
  • testing and treatment of sexually transmitted infections
  • pregnancy testing, advice and referral for abortion if that’s what you chose

Postal contraception, emergency contraception and pregnancy tests are available for anyone 25 and under who is shielding. STI home testing kits are available regardless of age and can be accessed by registering online at www.SHL.uk.

Support with mental health

  • For 24/7 urgent help in a mental health crisis please contact the local Crisis team.

  • You can also call the Samaritans free on 116 123 (open 24/7) or text SHOUT to 85258

  • Emergency and same day GP appointments are also available for urgent needs. Please call your GP. 

iCope provides confidential psychological therapy service for people over the age of 18 registered with a Camden or Islington GP. They are still:

  • Offering assessment and treatment sessions by telephone, video or on-line support

  • Offering specific support for COVID-related distress / anxiety, including a rapid response well-being phone call, webinar based workshops and a brief intervention designed to help improve your coping skills

  • Manor Gardens Wellbeing Service can provide support over the phone over the phone.

Service for children and young people

Kooth is a free, safe and anonymous online counselling and emotional well-being platform available to all children and young people attending Islington secondary schools. The service provides online support and can be accessed through mobile, tablet and desktop.

Dental care

Dental practices are now able to open. Practices will need to prioritise patients with the most urgent need. 

If you need help from a dentist:

  • Contact your dental practice by phone or email 
  • You will be given advice or offered an appointment if appropriate
  • For urgent dental care you can also use the NHS 111 online service

Please do not visit your practice unless you have been advised to. This well make sure the practice can continue to provide care safely.

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