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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Safe Havens scheme

Safe Havens are a way for you to easily get support from local businesses, if you need help.

If you are feeling threatened, are being harassed on the street, are unwell or just in need of some help, look for the Safe Haven sign in windows. Someone in the Safe Haven will be able to help you.

You can also find Safe Havens on our interactive map.

Safe Havens can help by:

  • providing a friendly face and reassurance
  • calling the police, family or friends
  • giving you directions or public transport information.

Remember, if you are in immediate danger call the police on 999.

In Case of Emergency cards

Safe Haven 'In Case of Emergency' (ICE) cards are available from Islington Council’s community safety team for you to fill in the details of someone you would like to be contacted in an emergency. This could be anyone – a friend, relative or someone else.

You can then hand your ICE card over to someone in the Safe Haven.

To request an 'ICE' card you can:

Apply to become a Safe Haven

Public premises such as shops, cafes, pubs, libraries and other places of interest can register to be officially known as a Safe Haven.

We know that businesses care about their patrons and Islington’s residents. Becoming a Safe Haven is a way to show that anyone can go into a local business and be supported. They make explicit what most of our businesses already do and they show that, as a borough, we are all invested and care about safety and each other.

Find out about becoming a Safe Haven.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.

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