If you think your penalty charge notice (PCN) was a mistake, wrong or unfair, you can challenge the PCN.
Do not pay the PCN if you want to challenge it.
What you need to do
- View the evidence before you challenge the PCN.
- If your vehicle has been removed, you must pay the car pound for its release before challenging the PCN.
- If you have received a Charge Certificate or an Order for Recovery, you can't challenge ('make a representation').
How to challenge a PCN
- Click 'challenge a PCN' and enter your vehicle registration and PCN number.
- Do not press 'pay PCN'. Go to the top of the page where it says 'make a representation'.
- Fill in your details and reason for challenging the PCN.
Making a 'representation' is how you tell us why you think the PCN is wrong.
We recommend writing your case in a Word document before clicking 'make a representation' at the top of the screen in case the form gets closed before you finish and submit it. This could be because of a time out on the form or internet drop out.
You can paste your words into the form when you're ready to submit.
If you can't use the PCN website, you can challenge or make representations by post.
Postal appeals can be sent to:
Islington Parking Services
PO Box 2019
Pershore
WR10 9BN
You can find out more about challenges, representations and the appeals process on the London Tribunals website.
What happens next
When you have sent your challenge, the PCN team will read it and consider your case. Your case will be put on hold until you've got a decision from us.