Conveya Accessibility Statement
This statement applies to content published on the Conveya apprenticeship portal website.
This website is run by Conveya on behalf Islington Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- Zoom in up to 200% without the text spilling off the screen
- Navigate most of the the site using a keyboard
- Listen to most of the website using a screen reader.
How accessible this website is
We know that some parts of this website are not fully accessible.
- The site is very difficult to use for users who cannot see the screen, who will not be able to use the whole of the site. Information is not read in a logical order by screen reading software. Colour is used to convey information where there is no text alternative. Not all functionality is keyboard accessible, and therefore not accessible to screen reading software. Unexpected changes in the screen content happen when users activate interactive controls, which is disorientating for users who cannot see the screen. Not all controls have labels, meaning that screen reader users will not be able to determine the function of some of the controls. The state of some of the controls (e.g. open or closed) is also not expressed programmatically making them difficult to operate for screen reader users.
- Keyboard only users will not be able to use the site fully because not all content is keyboard accessible and the keyboard focus indicator is not always visible.
- The site will be difficult for partially sighted users to use because the text colour contrast is not sufficient.
Feedback and contact information
Feedback on our site
Please contact us if you find any problems not listed on this page, think we’re not meeting accessibility requirements or would like information in an alternative format like accessible print, large print, easy read, audio recording or Braille.
- Report it online using our contact form
- Call 020 7527 2000 or minicom 020 7527 1900
- If you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services or contact us remotely using the BSL Live service.
- Visit us in person by coming into one of our Access Islington Hubs. Islington Council’s Customer Centre and the Town Hall have audio induction loops.
We’ll consider your request and get back to you in 10 working days. Issues relating to the digital accessibility of the site will normally be looked into by the relevant service provider and the Web Services team of Islington Digital Services. Requests for alternative format will normally be dealt with by the relevant service provider and the Communications team.
Contacting the service
If due to an accessibility problem with this site you are unable to find the information that you need or submit a request please contact the Islington Council HR directly by emailing recruitment@islington.gov.uk.
How to request content in a different format
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- report it online using our contact form
- call 020 7527 2000 or minicom 020 7527 1900
- if you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services.
We’ll consider your request and get back to you in 10 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 to level WCAG 2.2 AA standard.
Compliance status
This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard (WCAG 2.2 AA).
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non compliances listed below.
Non-accessible content
Non-compliance with accessibility regulations
The content listed below is not accessible for the following reasons.
- Information, structure, and relationships are not preserved when the presentation format changes (1.3.1 Info and relationships).
- The correct reading sequence is not programmatically determined (1.3.2 Meaningful sequence)
- Colour is used exclusively to convey information (1.4.1 Use of colour)
- Text colour contrast for small text is not always 4.5:1 (1.4.3 Contrast minimum)
- Not all functionality is keyboard accessible (2.1.1 Keyboard)
- There are time limits which are not adjustable (2.2.1 Timing adjustable)
- Navigation links are not always in the same location (3.2.3 Consistent navigation)
- Unexpected changes occur when controls are activated (3.2.2. On input)
- Errors, where identified are not always described in text (3.3.1 Error identification)
- Not all controls have labels or instruction (3.3.2 Labels and instructions)
- Not all controls have accessible names and the state of controls cannot always be programmatically determined (4.1.2 Name role value)
The suppliers have agreed to make the site WCAG compliant by October 2024.
Preparation of this accessibility statement
This statement was prepared on 19/06/2024. It was last reviewed on 19/06/2024.
This website has been tested by the suppliers. Information about WCAG compliance is derived from the supplier.
This statement will be reviewed on the 19/06/2025