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Some online services unavailable on Saturday 23 November and Monday 25 November

Due to essential maintenance some of our online services will be unavailable over the next few days.

  • On Saturday 23 November between 9am–5pm you will be unable to view your council tax, council tax support and housing benefits accounts or documents while we upgrade our systems.
  • On Monday 25 November between 6–11pm our online parking services will be unavailable. During this time, you won’t be able to review or pay for parking tickets or buy parking permits or visitor vouchers.

We are sorry for any inconvenience while we carry out these necessary works.

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Building greener accessibility statement

This statement applies to content published on building-greener.co.uk and the associated TypeForm.

This website is run by Islington Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • The keyboard focus is not always visible.
  • The keyboard focus order is not logical
  • Some of the logos are hidden from screen reading software.
  • The text colour contrast is not always sufficient.
  • Horizontal scrolling is required on 200% browser zoom or a 320px width screen.

Contacting the service

If due to an accessibility problem with this site you are unable to find the information that you need or submit a request please phone 07786 985554 or email stefanie@startupdiscoveryschool.com.

How to request content in a different format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this site

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Islington Council’s Customer Centre and the Town Hall have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

 

Technical information about this website’s accessibility

Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to non compliances listed below.

  • 1.1.1 Non text content
  • 1.3.1 Info and relationships
  • 1.4.4. Resize text
  • 1.4.10 Reflow
  • 2.4.7 Focus visible
  • 2.4.3 Focus order

Resolution

This website is due to be decommissioned in the middle of April 2024.  The accessibility issues will not be resolved before then.

Preparation of this accessibility statement

This statement was prepared on the 01/03/2024. It was last reviewed on 01/03/2024.

This website was last tested on 01/03/2024.  The test was carried out by Islington Council using a combination of manual and testing using assistive technology.

 

 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.