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  4. Data protection

Payments unavailable on Tuesday 8 April, 9.30am-4.30pm

You will not be able to make any online payments on Tuesday 8 April, 9.30am-4.30pm while we carry out essential maintenance.

This will affect all online payments, including parking permits, parking tickets (PCNs), council tax and rent payments. You will also not be able to make payments using our automated payment line 020 7527 8000 or by calling 020 7527 2000.

If you need to make a payment, please try again after 4.30pm on Tuesday. We are sorry for any inconvenience while we carry out this essential work.

 

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Locating friends and relatives

We sometimes receive enquiries from the public who want to locate friends or family who they believe may be living in Islington.

The Data Protection Act 1998 does not allow us to confirm or deny the whereabouts of people to other members of the public without the consent of the person being sought. However, we may be able to pass on a message if we have their contact details on our systems. 

There are other ways that the public can try and trace people. Here are some examples:

Finding missing people

  • Metropolitan Police - telephone: 101
  • Missing People - works with young runaways and missing and unidentified people. Telephone 116 000 (freefone)
  • British Red Cross - relatives separated by wars or disasters. Telephone: 0844 871 11 11
  • Reunite - specialising in abduction and international custody disputes. Telephone: 0116 2555 345
  • Salvation Army - tracing adult relatives in the UK and overseas. Telephone: 0845 634 4747

 Tracing family history

  • GOV.UK - order birth, marriage and death certificates.