Anti-social behaviour reporting
The anti-social behaviour (ASB) out of hours response service will change over the festive period. The quickest and easiest way to report is online via our ASB web page. If you are unable to report online, please phone on 020 7527 7272.
Date | Time |
---|---|
Tuesday 24 December 2024 | Service ends at 8pm |
Wednesday 25 December 2024 (Christmas Day) |
No service |
Thursday 26 December 2024 (Boxing Day) |
Normal service 4pm to 2am |
Friday 27 December 2024 |
Normal service 5pm to 4am |
Saturday 28 December 2024 |
Normal service 5pm to 4am |
Sunday 29 December 2024 |
Normal service 4pm to 2am |
Monday 30 December 2024 |
Normal service 4pm to 2am |
Tuesday 31 December 2024 | Normal service 4pm to 2am |
Wednesday 1 January 2025 (New Year’s Day) | Normal service resumes from 4pm to 2am |
If your report is about an Islington Council property, please contact HomesAndCommunities@Islington.gov.uk or by phone 020 7527 5300.
Birth, death, marriage, civil partnership and citizenship services
Book an appointment online or email registrars@islington.gov.uk.
On the days we are closed, an on-call registrar will be available for the registration of death and issue of a burial certificate for a funeral that is to take place within two hours. Between 9.30am and 12.30pm, please call 0207 527 2000 and select option 7.
Tuesday 24 December
Open 9am–12noon and 1–3pm. Registrations by appointment only.
Wednesday 25 December (Christmas Day)
Closed
Thursday 26 December (Boxing Day)
Closed
Friday 27 December
Open 9am–12noon and 1–3pm. Registrations by appointment only.
Saturday 28 and Sunday 29 December
Closed
Monday 30 and Tuesday 31 December
Open 9am–12noon and 1–3pm. Registrations by appointment only.
Wednesday 1 January (New Year’s Day)
Closed
Thursday 2 January
Friday 3 January
9am–12.30pm only due to electrical works at the Town Hall. Registrations by appointment only.
Saturday 4 and Sunday 5 January
Closed
Monday 6 January
Islington Town Hall closure
The Town Hall building will be closed to residents for three days in the new year, from Thursday 2 to Monday 6 January 2025, as we carry out some essential electrical works.
Please do not visit the Town Hall during this time.
Cemeteries
Amended opening times can be found on the ICCS website.
Service Opening Hours
Monday 23 December: 9am – 4pm
Tuesday 24 December: 9am - 2pm
Wednesday 25 December: - Closed
Thursday 26 December: - Closed
Friday 27 December: 9.30am – 4pm
Monday 30 December: 9.30am – 4pm
Tuesday 31 December: 9.30am - 3pm
Wednesday 1 January: Closed
Thursday 2 January: 9am – 4pm
Friday 3 January: 9am – 4pm
Visiting Hours
Islington and St Pancras Cemetery - Open daily between 8.30am – 4pm
Hampstead Cemetery - Open daily between 8.30am – 4pm
Trent Park Cemetery - Open daily between 7.30am – 4pm
Christmas tree recycling
Please put your real tree with the rest of your recycling on your property on your recycling collection day or take it to one of our drop-off points between Tuesday 2 January and Sunday 14 January.
Your recycling collection day may take place a day later due to the Christmas break. Check the recycling and rubbish collections information on this page.
Public drop- off points
- Elthorne Park
- King’s Square Gardens
- Rosemary Gardens
- Wray Crescent, park end
- Spa Fields
- Tufnell Park, Campdale Road
- Highbury Crescent, next to playground entrance
- Paradise Park, Lough Road / Mackenzie Road entrance
- Reuse and Recycling Centre at Hornsey Street
Please note, only real Christmas trees will be collected.
Contacting customer services
Many tasks are quicker to do on this website. Use the homepage, click the services tab in the options above, or search the website to find the service you need.
You can also send us a message at any time, and we'll get back to you as soon as we can.
Calling us
You can call us on 020 7527 2000 during the following times:
- Tuesday 24 December: 9am-4pm
- Wednesday 25 and Thursday 26 December: closed
- Friday 27 December: 9am–4pm
- Saturday 28 and Sunday 29 December: closed
-
Monday 30 December: 9am–5pm
-
Tuesday 31 December: 9am–4pm
-
Wednesday 1 January: closed
-
Thursday 2 January: 9am–5pm
Access Islington hubs
All Access Islington hubs will close at 4pm on Tuesday 24 December (Christmas Eve)
The Central hub will then open as follows:
- Friday 27 December: 9am–4pm
- Saturday 28 and Sunday 29 December: closed
- Monday 30 December: 9am–5pm
- Tuesday 31 December: 9am–4pm
- Wednesday 1 January: closed
- Thursday 2 January: 9am–5pm
The South and North hubs will re-open on Thursday 2 January 2025, 9am–5pm
Housing
Repairs
You can request a repair online, by email or by phone.
Opening times for the repairs service will change as follows over Christmas.
- Tuesday 24 December 2024: Normal service
- Wednesday 25 December 2024: Out of hours, emergencies only
- Thursday 26 December 2024: Out of hours, emergencies only
- Friday 27 December 2024: normal service
- Saturday 28 December 2024: Normal service - out of hours, emergencies only
- Sunday 29 December 2024: Normal service - out of hours, emergencies only
- Monday 30 December 2024: Normal service
- Tuesday 31 December 2024: Normal service
- Wednesday 1 January 2025: Out of hours, emergencies only
- Thursday 2 January 2025: Normal service
Libraries
Please note that all of the 10 libraries have different opening patterns so do check the library opening hours on our libraries page.
Date | Opening time |
---|---|
Tuesday 24 December |
All libraries closes at 1 pm |
Wednesday 25 December |
All libraries closed |
Thursday 26 December |
All libraries closed |
Friday 27 December |
Open as normal |
Saturday 28 December |
Open as normal |
Sunday December |
Open as normal |
Monday 30 December |
Open as normal |
Tuesday 31 December |
All libraries close at 5 pm |
Wednesday 1 January |
All libraries closed |
Thursday 2 January |
Open as normal |
Parking
Free Christmas vouchers will be available for residents in the Islington Life magazine distributed to residents. They are not valid for use in the estates.
Enforcement
Wednesday 25 December (Christmas Day) and Thursday 26 December 2024 (Boxing Day)
24-hour offences such as double yellow lines, footway, double parking, pedestrian crossing zig-zags, dedicated disabled bays and doctor's bays. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Friday 27 December 2024
Normal enforcement with additional match day controls - free vouchers for residents for parking in permit or shared use permit bays on street only. Free Vouchers are not valid for use in the estates. These vouchers are also not valid in zones which have additional match day restrictions during the hours of 6.30pm and 8.30pm. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Saturday 28 December 2024
Normal enforcement with free vouchers for residents for parking in permit or shared use permit bays on street only. Free vouchers are not valid for use in the estates. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Sunday 29 December 2024
Normal Sunday enforcement with 24-hour offences such as double yellow lines, footway, double parking, pedestrian crossing zig-zags, dedicated disabled bays and doctors’ bays. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Monday 30 December and Tuesday 31 December 2024
Normal enforcement with free vouchers for residents for parking in permit or shared use permit bays on street only. Free Vouchers are not valid for use in the estates. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Wednesday 1 January 2025 (New Years Day)
24-hour offences such as double yellow lines, footway, double parking, pedestrian crossing zig-zag, dedicated disabled bays and doctors’ bays. Moving traffic violations, bus lanes and estate parking will be enforced as normal.
Thursday 2 January 2025
Normal enforcement with on street, estates and moving traffic violations and bus lanes.
Vehicle pound opening times
- Monday 23 December 2024: 6am-10pm
- Tuesday 24 December: 6am-6pm
- Wednesday 25 December: closed
- Thursday 26 December: 10am-6pm
- Friday 27 December: 6am-10pm
- Saturday 28 December: 6am-10pm
- Sunday 29 December: 7am-8pm
- Monday 30 December: 6am-10pm
- Tuesday 31 December: 6am-6pm
- Wednesday 1 January 2025: closed
- Thursday 2 January: 6am-10pm
Contact numbers
Islington vehicle pound
- Call: 020 7527 1381
- Address: Unit 1, Waltham Park Way Walthamstow London E17 5DU
Enforcement
- Call: 020 7527 7624 (open 24 hours)
- Email: Contracts.Enforcement@islington.gov.uk (monitored 9am to 5pm and will be monitored on 27, 30, 31 December 2024 and on 2 January 2025)
Estate parking
Email housing.transport@islington.gov.uk (will be monitored over the Christmas and New Year period).
Parks
Parks will be open for use throughout the festive season.
The gate locking/opening service will change as follows. The gates on all our parks will remain unlocked from Tuesday 24 December until 5pm on 27 December and again from 31 December until 5pm on Thursday 2 January.
There will be no park keepers in attendance from 3pm of the 24th December until 2nd January. All sports areas will be open and free to use with no bookings possible.
Recycling and rubbish collections
We will continue to collect waste and recycling over the Christmas period. Depending on your usual collection day, your collection may take place a day later than usual. Check the table below to see if your collection day is affected.
Collections will be back to normal from Saturday 4 January 2025 onwards.
Usual collection day | Revised collection day |
---|---|
Monday 23 December | No change to your collection day |
Tuesday 24 December | No change to your collection day |
Wednesday 25 December | Thursday 26 December |
Thursday 26 December | Friday 27 December |
Friday 27 December | Saturday 28 December |
Saturday 28 December | No change to your collection day |
Sunday 29 December | No change to your collection day |
Monday 30 December | No change to your collection day |
Tuesday 31 December | No change to your collection day |
Wednesday 1 January | Thursday 2 January |
Thursday 2 January | Friday 3 January |
Friday 3 January | Saturday 4 January |
Saturday 4 January | No change to your collection day |
Sunday 5 January | No change to your collection day |
Monday 6 January | No change to your collection day |
Sport and leisure
Check opening hours at www.better.org.uk