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  2. Accessibility

Some website forms are not available

We are sorry that currently some of our website forms are not working. We are working to resolve this issue as soon as we can. You can still pay your council tax, housing rent, service charges and pay for your parking permit and penalty charge notices.

May bank holiday services

Find our opening times and changes to services over the May bank holiday, including revised rubbish and recycling collections, parking restrictions and customer contact centre hours. 

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British Sign Language (BSL)

If you use British Sign Language (BSL) you can get in touch with us to access information and help.

Welcome to our services for deaf people

Welcome to our information about council services for deaf people. Please click on the links below for more information.

Signpost newsletter

SignPost is a BSL newsletter featuring news, information and events relevant to deaf and hard of hearing residents in the borough. You can view more BSL videos about our services and the assistance we offer on the Islington Signpost YouTube page.

Sign Language Interpreting Services

We provide access to services for deaf residents such as British Sign Language interpreting, videophone interpreting and we give advice about getting help in the borough.

Sensory Team

Our Sensory Team provides services and information to residents in the borough who require Deaf or Hard of Hearing (HoH) services, Visual Impairment (VI) services and Deafblind services.

Coronavirus update in BSL - April 2020

Making the site better

We are constantly updating and improving our website and we test our online services with real users. We work with people who have specific accessibility needs, and with those who have someone helping them to use websites.

This approach helps us measure digital skills and identify any barriers. If you find it difficult to access content on the site, please send us feedback through the form below called 'Was this information helpful?'.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.